Terms & Conditions

In placing an online order with Kings+Queens Master Butcher, you agree to the following terms and conditions:


  • If we cannot get a hold of you, our driver will wait 5 minutes, before returning your purchase to our A Hereford Beefstouw restaurant for you to pick up.
  • If you are unable to pick up the order and/or need it redelivered, you will be charged a redelivery fee of $15 prior to the order being dispatched.
  • Under NO CIRCUMSTANCES whatsoever will we leave the delivery unattended.


  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • The fresh nature of our products means that from time to time items on our online store may be unavailable.
  • Your payment details will always be secure and protected, and never sold or given to any third party.
  • Your delivery details are for use within King+Queens Master Butcher only and will never be sold or given to any third party.
  • If a product is not up to your standards simply return the product to the store with your receipt for a replacement product.